fbpx

FAQ

What are the Payment Methods?

Formally, You can pay with new or also you can pay cash on delivery. Similarly, you can also pay from others means but you need to get in contact with us from our Facebook handle.

How to place order?

To place an order, please follow these steps:

  • Visit Aafnopasal.net Website
  • Select the product you’d like to buy
  • Add products to your cart
  • Then proceed to checkout from the cart
  • Choose your preferred payment method method
  • Then give your shipping address so that we can deliver your products.

How do I know my order has been confirmed?

An e-mail will be sent once you’ve successfully placed your order. We’ll also let you know as soon as we ships your product.

What is the estimated delivery time?

We ship the items within the time specified on the product page. Business days exclude public holidays and Saturdays. Estimated delivery time depends on the following factors:

– Product’s availability with us
– The destination to which you want the order shipped and the location of the seller

You can check the expected delivery date of your order(s) on the ‘My Orders’ section of your account section

How much days it will take for refund?

The refund will be processed after the product is received in our warehouse. The refund time depends on the payment method which is mentioned below. 

Payment Method  Refund Option  Refund Time 
Cash on Delivery (CoD)  Bank Deposit  4-5 working days 
Esewa To be credited in the respective  account 1-2 working days
If paid from other’s ways manually To be credited in the respective account 2-3 days

What are the conditions to return a product?

Valid reasons to return an item 

  1. If the Delivered Product is damaged/defective (physically damaged or broken)
  2. If the Delivered Product is incorrect/incomplete (missing product or wrong product/ different from the product presented on website) 
  3. If the size of the fashion product doesn’t fit. (wrong/different size)
  4.  If the delivered product is no longer needed. (you have changed your mind about the purchase/ you do not like the product after opening the package)-eligible for selected products only. Please refer to the product page to check if the vendor accepts “change of mind” or not.

Is this site Trusted?

Obviously Yes! We are one of the biggest suppliers of Nepal’s Biggest online sites. On 22 categories, we sell more than 2000+ products.